Faith House
23-24 Lovat Lane
London EC3R 8EB

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Importance of Security

'be safe & secure'
  • Remember Reliance Bank will never ask you for your PIN or Password in an email. Never disclose this information to anyone. We will never ask you to provide us with your debit card account number
  • Take care when you go online. It is vital you keep your personal information secret The following points inform you about keeping your details safe
  • Watch out for fraudulent emails
  • A common type of email fraud is 'phishing' where fraudsters send bogus emails which try to trick the people who receive them into revealing their Passwords and PINs
  • We will never send emails asking for personal security information
  • If you do receive an email asking for your security details you should resist the temptation to reply or follow the instructions in the email. Do nothing, even if the email suggests that you need to take immediate action to stop your account being frozen or indicates that you may incur a financial penalty

For further information about being safe online visit:

We make various references to external sites where further information may be available. Please note that we are unable to recommend any site or product. The Bank has no connection to these sites and is not responsible for the content or otherwise of any of those sites which you may choose to visit.


i-bank Security

The i-bank website is a secure site which allows you to view your balances online, make payments and transfers with confidence. i-bank uses Verisign, which is a leading provider of SSL Certificates offering 128-bit encryption, so you can rest assured that your information remains private and secure.

Please look for the padlock in your url as below when using 'internet banking services', fake websites will not have a 'padlock'

Documents can be viewed using Adobe Reader


Document Name

File Size (KB)

i-bank Application

267 KB

i-bank Application for Business &Charities

280 KB

i-bank Application for DHQ & Corps

289 KB

i-bank Application for SA

349 KB

i-bank Terms & Conditions

236 KB

Internet Banking Guide

588 KB


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For security, Please ensure that you are always on this domain or when using our banking services. If you suspect that you are on a 'fake' domain, please contact Reliance Bank on 020 7398 5400.

Reliance Bank Limited. All rights reserved.
Reliance Bank Limited, Faith House, 23-24 Lovat Lane, London EC3R 8EB. Telephone: 020 7398 5400 Fax:  020 7398 5401
Reliance Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registration no. 68835.
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